From the day you receive your order, you have 10 days to make a return.
The product to be returned must not have been used and must be returned in its original packaging with packaging suitable for transport.
To request a return, and for any other return requirement, send an email to webcustomercare@mansfield.it with the order number and the reason for the return, our staff will contact you for instructions on the procedure to be followed. follow. Upon delivery of the package to our warehouse you will be able to obtain a full refund of the cost incurred.
The return shipping costs are borne by the buyer, only in the case of a non-compliant product are the shipping costs borne by Mansfield Srl.
It is not possible to make returns to our locations. boutiques.
All orders will be shipped with original packaging, shortly after payment during our working hours, via express courier TNT, GLS or BRT. As soon as we have shipped your order you will receive an email stating the TNT or GLS or BRT tracking number.
All shipments to the countries Extra UE, as required by customs procedures, are accompanied by a invoice declares the value of individual items, without VAT. Import and customs costs must be paid by recipient and vary widely from country to country.
